Conspicuous Arbitration

The philosophy of aesthetics finds practical application in the law of website user agreements, as illustrated in Home Advisor, Inc. v. Waddell. The plaintiffs sought to avoid arbitration of their claims, arguing that the notice about “terms and conditions” on this screen was not sufficiently conspicuous:

The Fifth Court disagreed. Citing the recent Northern District of Texas opinion in Phillips v. Neutron Holdings, the Court noted a distinction among “clickwrap” agreements, “browsewrap” agreements, and “sign-in-wrap” agreements. This case involved a sign-in wrap agreement, which “notifies the user of the existence of the website’s terms and conditions and advises the user that he or she is agreeing to the terms when registering an account or signing up,” and is “typically enforce[d] . . . when notice of the existence of the terms was ‘reasonably conspicuous.'” The Court found that this agreement was conspicuous enough, noting that “more cluttered and complicated sign-in-wrap screens have been found to provide sufficient notice” of similar contract terms. No. 05-19-00669-CV  (June 4, 2020) (mem. op.)